To find out if your smartphone is eSIM compatible, it's very simple: go to your telephone keypad and type *#06# (star zero six sharp).

If you see"EID" in the list, then your smartphone accepts eSIM! Please note: "MEID" stands for something else.

Yes, our eSIM/SIM cards are compatible with most equipment. If necessary, we'll carry out a free on-boarding of your equipment to check and guarantee compatibility.

Thanks to our eSIM/SIM card technology, they automatically connect to the network offering the best available speed.

Yes, it is possible to deploy a VPN or add a public IP address to add a layer of protection.

Yes, but they are not included by default and must be requested separately.

eSIMs/IoT SIM cards support 2G, 3G, 4G, 5G and LTE-M* technologies.

*Only available with certain operators

For eSIMs, a quick activation can be set up, offering an even more immediate solution. The delivery time for your equipment (SIM cards, fixed routers, mobile routers) is 24 to 48 hours*.

*On condition that the equipment is in stock at our premises.

Yes, and thanks to our many partners, you don't have to worry about connection problems.

Yes, with speeds equivalent to or even better than fiber.

Yes, this is possible, but we do not recommend it, as it has a negative impact on the quality of the data rate. The eSIM/SIM card will no longer be able to switch automatically between operators.

Exactly, synapSIM is an MVNO that relies on existing infrastructures, giving preference to the operator offering the best signal.